Privacy Policy

Last updated: December 10, 2025 — NEVESLUZ PRODUTOS DIGITAIS LTDA — CNPJ: 55.006.988/0001-98

NEVESLUZ PRODUTOS DIGITAIS LTDA ("Nevesluz", "we", "us" or "our") operates this website and is committed to protecting the privacy of visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Data when you visit or interact with our website and services.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we may collect include:

• Information you provide directly: name, email address, phone number, company name, billing or shipping address, payment information (when applicable), and messages or content you submit through contact forms.
• Automatically collected information: IP address, browser type and version, device identifiers, operating system, pages visited, time and date of visits, referral source, and other diagnostic or usage data.
• Cookies and similar technologies: cookies, web beacons, local storage, and pixel tags used for authentication, preferences, analytics, and advertising.
• Third-party data: information from third-party services you choose to link (e.g., Google Ads, Google Analytics).

2. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain and improve our services, website and customer support.
• To process inquiries, requests, quotes, and contracts.
• To operate and optimize marketing campaigns and measure their performance (including Google Ads and other advertising platforms).
• To personalize content and communications and to provide relevant offers and recommendations.
• To detect, investigate and prevent security incidents, abusive behavior and fraud.
• To comply with legal obligations and enforce our terms, policies, and agreements.

3. Legal Basis for Processing (where applicable)

Where required by applicable law (for example, under the GDPR), we rely on the following legal bases to process Personal Data:

• Performance of a contract: to provide services you request.
• Legitimate interests: for purposes such as fraud prevention, network and information security, and improving our services, provided those interests are not overridden by your rights.
• Consent: where we ask for your consent to process certain types of Personal Data (for example, certain cookies or direct marketing).
• Legal obligations: to comply with legal and regulatory obligations.

4. Sharing and Disclosure

We may share information with third parties in the following circumstances:

• Service providers: we use third-party vendors to support our operations (e.g., hosting, payment processors, analytics, advertising platforms such as Google Ads). These providers are contractually limited to use Personal Data only to provide the requested services.
• Business transfers: in the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction.
• Legal requirements: when required by law, legal process, or to respond to lawful requests by public authorities.
• With your consent: where you have provided explicit consent to share your information.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website and services. Cookies help us remember preferences, enable features, gather analytics and deliver targeted advertising. You can control cookie preferences through your browser settings and opt-out tools provided by advertising partners.

6. Third-Party Services

We integrate with third-party services such as Google Ads, Google Analytics, email service providers and payment processors. These third parties may collect and process information about you according to their own privacy policies. We recommend you review the privacy policies of these services to understand how they use your data.

7. Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Aggregated or anonymized data may be retained indefinitely.

8. Security

We implement reasonable technical and organizational measures to protect Personal Data against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.

9. International Transfers

Personal Data may be processed in countries other than your country of residence (including Brazil and countries where our service providers operate). When we transfer personal data internationally, we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses or other lawful transfer mechanisms.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your Personal Data, including:

• The right to access the personal data we hold about you.
• The right to correct inaccurate or incomplete data.
• The right to request deletion or restriction of processing.
• The right to object to processing and to withdraw consent where processing is based on consent.
• The right to data portability.

To exercise these rights, please contact us at the address below. We may ask you to verify your identity before fulfilling your request.

11. Children

Our services are not intended for individuals under 16 years of age (or higher minimum age required by local law). We do not knowingly collect Personal Data from children. If you believe we have collected data from a child, please contact us to request deletion.

12. California Residents

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including the right to know, delete and opt-out of sale of personal information. To exercise these rights, please contact us as indicated below.

13. Brazilian Data Protection (LGPD)

In Brazil, the General Personal Data Protection Law (Lei Geral de Proteção de Dados - LGPD) may apply. When applicable, we process personal data in accordance with the LGPD and respect the rights provided by the law.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this policy and, where appropriate, notify users. Continued use of our website after changes indicates acceptance of the revised Policy.

15. Contact Us

For questions, requests or concerns regarding this Privacy Policy or our data practices, contact us:

NEVESLUZ PRODUTOS DIGITAIS LTDA
CNPJ: 55.006.988/0001-98
Email: contatonevesluz@gmail.com (replace with real email)